Help, FAQ & our promise
Everything worth knowing before you make your first reel — and exactly what happens if it isn't right.
Our satisfaction promise
See it before you commit
The preview is the real renderer — the exact frames you watch are the frames you export. No hidden quality drop, no surprise watermark.
Unlimited edits and re-exports
Every scene's text, visual and timing is editable, and you can export a reel as many times as you like in any format or resolution.
Your work is never trapped
Projects keep full version history, so you can roll back to any earlier snapshot. Videos download straight to your device.
Straight answers, fast
If a reel doesn't come out right, tell us what you expected and we'll fix it or make it right — we'd rather solve it than take your money.
This page is maintained by the Reelforge team and describes how the product works today. Specific billing or refund terms, where they apply, are shown at checkout.
Frequently asked
Still stuck?
Tell us the topic prompt you used and what you expected — we'll reproduce it and come back with a fix or a workaround.
Email support